I'm so mad at the STATE OF MICHIGAN VITAL RECORDS! After 2 months of fighting them I finally got my husbands birth certificate yesterday in the mail. First it took me forever to figure out why I couldn't download the application online (my fault). Our computer is 6 mo old and apparently our Adobe wasn't new enough. So I finally get that, fill it all out have my husband sign it and copy his drivers license. Everything on the copy is clear, my husband can even read it with his glasses off (that's a lot being said). So we mail it in and wait. Our check was cashed the next week. Well I thought that we would have the document in a few days. So we wait and wait and wait some more. Now it's been a month. So I go back to their web site and find a phone number to call. Of course they won't talk to me, so he tries to call them at his lunch (there is a time difference so it wasn't their lunch) and he can't talk to anyone that will help him. So he tries at all different times of the day (not easy for him with his job). Still no luck. So I find an email address that hopefully will help. Email them, and wait. Good news here they respond back the next day. We need more info. email them back. So finally they come back to say that the photo id was either not enclosed with the application or it was not clear! This was supposedly mailed out 28 days earlier and I had two days to get them another copy or loose my $26. I was furious. So I emailed them back asking if I could email them a copy. Luckily they allowed me to do that. The person that I was emailing helped a lot. I just don't understand why the photo was not clear enough, and why we never got the letter saying that we needed to send another one. Any way now three weeks later we finally got the stupid thing. I'm so glad that this is finally over. I hate dealing with government agencies (department of motor vehicles, vital records, or any of them!).