Hi
DH had to have hand surgery and had to go to a orthepedic. Well we have aflac insurance for short term disabilty(STD) anyways took the paperwork down there on thursday. paid 20 to fill it out ...and then they still did the wrong thing.

Now i have to pay another 20 since it cost 40 if you have to use your own ins paperwork which aflac requries.

I have talked to the office manager (not in a nice way) because this policy is soo greedy. \

They did not charge us to fill out the ins paperwok so they get paid by the ins but would they charge us is they were getting a piece of disablity paymetn?

Dh will be back at work next week before he even gets a check.

I have called m y ins company and filed a complaint. I have reported this to a local station to see if they would do a story on this ..also i am going to write a letter to the editor. Plus i am going to tell our physican so that they know this before reffering people

I would change dh pratice but he has one appt to be realised for work.

I just think this is so greedy. I am not paying for his appt next week i am going to tell them when we get paid they will.....

I am so mAD!!!!!!!!!!!!!!

That's how the whole system works. I have had so many problems with ins. co. and doctor offices. You are not alone.

They are all that way, and i can do you one better than that.

In 2005 dh had to have surgery and I inquired to this office manager (the human resource manager was in another state) about short-term insurance. Well he didn't know anything about it, even though it was coming out of dh check for the last 10 years. (this is a heavy duty equipment rental yard and it is comprised of all men )

Anyway I had to call the human resource office in new york (the parent company headquarters) and had to have all of the paperwork sent to us. This company had just bought out dh's company so they really didn't know what was going on.

Then I had to take the stuff to the dr and the dr told me to write down all of the dates and when HE WANTED to go back to work and they would sign it. At a charge of $20.

This was for a surgery that was supposed to take a max of 6 weeks recovery, but the dr made a mistake during surgery and it took an additional 4 weeks of recovery. Plus dh is having problems and will probably have to have redone pretty soon.

What got me mad was my DD goes in for a physical and she is past the well child years and her physical was covered.
Now my DH goes in for his physical so he can drive dump trucks and his isn't.
Talk about bleeding the turnip when there isn't no more blood in it!!!

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Being that I work for a Physicians office & get this same complaint ALL THE TIME, I would like to offer some explanation for the fee.....which is the same information I tell all the patients.....the fee charged by your doctor for the completion of any insurance forms, disability forms, FMLA forms, etc. are not decided by your physician, but by the state you live in!!! The fee varies from state to state, but EVERY state carries the same law that physicians are to charge that fee for the completion of those forms. The reason being is that most often there are more than 1 form to complete & almost every form is more than 1 page. The forms are lengthy & complex in that you must research through the patients medical history (chart) to provide correct explanations & documentation, with most requiring you to include copies of medical records The fee covers the cost of the employee's time to complete the form and the cost of paper, ink, machine, etc. supplies to provide copies of records. And, also because any insurance/disability, etc. forms are not relevant to the care & treatment that your doctor is providing to you, but for the contract that is held between you & your insurance company! In fact, physicians are not REQUIRED to complete the forms & many physicians offices REFUSE to do so. Just think, an average 2-Doctor Surgical Practice gets at least 50 of those forms each week...thats a lot of time to fill out alot of forms!!!
So, I tell my patients that ANY & ALL complaints should be directed to the STATE LAW-MAKERS, as we are just complying with the law ourselves.
I hope this information has been helpful.
Oh, and I was shocked to hear that the fee was only $20....I live in Alabama & work in Georgia (we are just across the river) & both state's fee's are $35!