I have 3 really good ones:

1) 3 years ago for my bday DH got me my dream Burberry handbag. I carried it around every where - after 6 months, I wonder why, it started turning pinkish. I scrubbed with soap and water, but nothing happened, so I called the store where I bought it, and told them. They asked me to bring it to the store. I took it, and they gave me a new one. YAY!!!! I am thrilled about it even now.

2) My Bionaire warm mist humidifier - I used it for about 6 months and then suddenly it stopped working. I called Bionaire and complained and they said they would send me a new one. Lo and behold, they sent me small room one - I called and explained and the lady said they were really sorry and sent me a medium room humidifier. She asked me to have the small room one as complimentary. ( No S&H)

3) 4 years ago, we bought the Roomba at Linens N' Things. After about 11 months, it stopped working. I called LNT and complained and they told me to bring it to the store and they gave me $175 GC for LNT. I think that was just awesome.

I will post bad customer service reg. Cuisinart and Kitchenaid later - we should start another thread for that. I am so very very furious about them.

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And the peace of God, which transcends all understanding, will guard your hearts and minds in Christ Jesus. Phil:4:7