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Old 05-11-2008, 05:31 PM   #1
Default Old Navy Plus SUX!!
faerieflr
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So I washed the pj bottoms, these great cotton shorts, according to the instructions. For pjs they were pretty high maintenance, but they are so comfy. They shrunk 3 sizes at least. They are unwearable. I have another pair that are pants, not shorts and I'm not sure what to do! I have worn them a few times. I bought two pj bottoms, two shirts and a pair of jeans. The only thing I'm sure won't shrink too badly . What should I do with what I already washed? You think they will take the return?

Anybody else have any experience with them and returns?
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Old 05-11-2008, 05:34 PM   #2
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Take them back! I would! If they give you crap ask to speak to a manager! You need to stand up for yourself!
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Old 05-11-2008, 06:41 PM   #3
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Did I forget to metion that I can only get the Plus online and return it via mail? Yeah.
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Old 05-11-2008, 06:45 PM   #4
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That sucks! I would email the customer service people first. They might offer to send you new ones and pay for you to send the others back at their cost
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Old 05-11-2008, 06:46 PM   #5
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Although I am sure you don't want more. ,Maybe a refund and stuff. I mean
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Old 05-15-2008, 02:02 PM   #6
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I would take them back.
Once I was at Avenue and the lady at the register knew that I had been there the week before and asked how I liked my pants that I bought... I told her that I really didn't like them and didn't bring them back because I had already washed them (in hopes that they would shrink a bit) and she told me to bring them back anyway....What could she tell me? There isn't a policy that states that you can't bring the item back if you have washed it.

As far as Plus Size only being available online. I would call and see if you can return it to the store anyway. I know that a lot of stores will still take items back even if they ARE only available online.

Good luck! I hope you can figure something out.
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